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Guide — Retailer

Dispatching an order

From an order landing in your channel to money settled, in the sequence you will actually meet it.

Step by step.

  1. 01

    Enter the order

    The order arrives in your own channel. Enter it into Scorto with the delivery address and the settlement method — prepaid or cash on delivery.

  2. 02

    Choose the carrier

    Assign it to one of your own couriers, which costs nothing per delivery and is accepted automatically. If nobody is free, post it to the freelance network instead.

  3. 03

    Watch it move

    Live position and ETA against real traffic. You are alerted if the courier runs late or leaves the expected route.

  4. 04

    Collect the proof

    The courier photographs the order at the door. That image is attached to the consignment and is what any dispute is decided on.

  5. 05

    Settle and review

    Fees leave your wallet, the delivery is rated, and it lands in your reports. If it went wrong, file a claim and operations will review it against the logs.

Next

That's how it works for a retailer.